Installation stalls on downloading required files

Jul 7, 2009 at 10:34 AM

I've tried to install this, but I only get as far as the 'Downloading required files...' screen, am I missing something or can I download these files separately?

Thanks

Coordinator
Jul 7, 2009 at 11:46 AM

Hello,

Could you check if you have any firewall rules or IE restricted settings. By the way the setup tries to setup these pre-requisites

Windows installer 3.1
.NET Framework Client Profile
.NET Framework 3.5
Visual Studio tools for Office system 3.0 Runtime Service Pack 1

I would recommend you to install these reboot the machine and then try to install the Addin.

Do let me know, how it goes.

Regards,
Gourav Das

Sep 1, 2009 at 10:21 PM

Seeing a number of these install and uninstall issues I'm wondering if I should wait until this is a bit more stable...