Installation stalls on downloading required files

Jul 7, 2009 at 11:34 AM

I've tried to install this, but I only get as far as the 'Downloading required files...' screen, am I missing something or can I download these files separately?


Jul 7, 2009 at 12:46 PM


Could you check if you have any firewall rules or IE restricted settings. By the way the setup tries to setup these pre-requisites

Windows installer 3.1
.NET Framework Client Profile
.NET Framework 3.5
Visual Studio tools for Office system 3.0 Runtime Service Pack 1

I would recommend you to install these reboot the machine and then try to install the Addin.

Do let me know, how it goes.

Gourav Das

Sep 1, 2009 at 11:21 PM

Seeing a number of these install and uninstall issues I'm wondering if I should wait until this is a bit more stable...